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Our staff has been serving restaurants and foodservice professionals for decades. Please contact us for help from a knowledgeable expert.
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Frequently Asked Questions
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When will my order ship?
In-stock orders that are placed before 1PM EST M-F are normally shipped on the same day. Most orders placed after 1PM EST are shipped the following business day. Orders placed over the weekend are processed the following business day. Larger equipment and special order items may require additional time to process and ship.
Do I have a guarantee?
All items carry a 30 day money back guarantee that covers defects in workmanship, plus the warranty offered by the product manufacturer. We stand by our products.
Can I Track My Shipments?
Use the Order Status system. For most orders, you will also receive an email with tracking info when it ships. For special order items, you will receive an email with special shipment info.
Why Can't I Track My Order?
If you ordered a John Boos table, please note that these are made to order and require 3-6 weeks before shipping. If your order ships via truck, you will receive an email with special tracking information when it ships. Several other special order items ship directly from the manufacturer - you will receive an email update regarding these shipments.
Do we ship internationally?
In most cases, yes. Additional charges may apply. You will be quoted a shipping rate before your order is sent.
How can AKitchen.com be contacted?
You can Email Us or call us at 330-535-2811 or 1-888-388-9641 (M-F, 9am- 4:30pm, EST).
Do we ship to residential homes?
Yes we do. There is no minimum order.
Can I get a tracking number for my order?
In most cases, yes. We send one via email and you can track the order from AKitchen.com. We do not always provide tracking numbers for orders that ship via truck or special orders we ship direct from a manufacturer. For most orders that ship via Truck, you will receive an email with the tracking number.
Do we provide equipment leasing?
We work with lease financing companies to provide leased equipment. See Equipment Leasing for more info.
What's up with your prices?
Our prices are everyday very low prices. You will notice we usually have only a few items 'on sale'. That is because we try to offer our lowest price on every item every day. If you see something lower elsewhere, we will try to match the price (manufacturer and model numbers must be identical). It's not likely you will find someone beating our prices.
How do we ship products?
We reserve the right to choose the most efficient method. Most orders ship FedEx ground and will arrive within a week.
Do you offer gift wrapping?
Yes, gift wrapping is available for all products in our gift section. To see if it is available for an item not in the gift section, email us (No, we do not gift wrap beer dispensers :).
What if my order is damaged during shipping?
Shortage and damage claims must be filed by you with the delivering carrier. The carrier must be notified of concealed damage promptly. Please save all cartons, crates and packaging until inspection has been made by the carrier.
Can I return an item I ordered?
Yes. Prior authorization must be obtained to return equipment. Equipment returns for credit must be in the original case, undamaged and shipped pre-paid. Restocking charges apply to some heavy equipment.
Is AKitchen.com a distributor?
Yes.
Can I order by phone?
Yes, just call 1-888-388-9641 between 9am and 4:30pm EST.
Happy Shopping! |
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Rogar Estate Wine Opener
On Sale!
Rogar's Estate opener is made of cast aluminum with a rich antique bronze finish. Its ornate design of grapevines and clusters of grapes will please any wine lover and enhance any room. Uncorks and recorks with in one second with ease. With one effortless swing of the handle, the cork is removed. Push the handle back and the bottle is recorked. Antique bronze finish. Comes in a decorative gift box. Available with optional table stand.
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The Best In Commercial Kitchen Equipment
Wholesale Prices!
Easy Online Ordering!
HUGE Selection!
Open to Public!
No Minimum Order!
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We use recycled packaging materials
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Ordering Info / Customer Service / Returns / Privacy Policy / FAQs / Newsletter Sign-Up / Links / Win Stuff / Affiliate Program
Copyright © A-Best Fixture Co.
www.akitchen.com
Visit our warehouse at 424 West Exchange Street, Akron, Ohio 44302
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